24/7 Remote Assistance
In order to assist you, please download the following application. You should be able to run this without any special usernames or passwords:
» 24/7 ITS Quick Support Tool
If you are unable to download the above file, please try the following link:
» 24/7 ITS Quick Support Tool (Compressed) - your engineer will talk you through the installation process.
Once installed, you can verbally let your engineer know the username and password and we will be able to control your computer from our own helpdesk.